Your First Visit
Your first appointment is designed to help you feel comfortable, understood, and supported. We begin with a detailed consultation where we discuss your health history, current concerns, lifestyle, and treatment goals. This allows us to create a personalised treatment plan using acupuncture, Chinese herbal medicine, or a combination of both.
Explain & understanding your conditions
Most of patients are being asked for their own diseases. Your practitioner will be explained to you about your problems. You might be able to get some profiles about your problems.
Most first visits include:
- A thorough health assessment
- Pulse and tongue diagnosis
- A gentle acupuncture treatment
- Herbal medicine recommendations (if appropriate)
- A clear plan for follow‑up care
Your first session typically lasts around 50 minutes.
During Your Treatment
Acupuncture needles are extremely fine and most people feel little to no discomfort.
You may experience a warm, heavy, or relaxing sensation as the treatment begins to work. Many patients fall asleep during their session.
Your treatment room is quiet, warm, and private. We encourage you to wear loose, comfortable clothing.
Some patients may be sensitive to the acupuncture needles. It may be coming from your tiredness such as decrease of your blood sugar level, too much activities before acupuncture session, and skip your meals before acupuncture session.
Recommendation before acupuncture session:
- Do not skip your meal.
- Do not have too much activities.
- If you have an experience of the sensitivity of acupuncture needles, please have some meal or snack before your session.
After Your Treatment
Most people leave feeling relaxed, calm, grounded, and more balanced. Some may feel a temporary increase in symptoms before improvement — this is normal and usually settles quickly.
You’ll receive:
- Your practitioner may explain your conditions & you may be understanding your conditions
- Most of patients are being asked for their own conditions. Your practitioner will be explained to you about your problems. You might be able to get some profiles about your problems
- Simple self‑care advice
- Herbal recommendations (if needed)
- A suggested and tailored treatment schedule based on your goals
From my personal experiences, reported me by my patients
My lots of patients reported me that after the proper treatments, they didn’t feel any pain from those area they were treated even if the time was passed during several years. And then usually, they came back with other problem.
Clinic Management Policies
We keep our policies transparent so your experience is smooth and stress‑free. By booking an appointment, you agree to the following:
Cancellation Policy
We kindly ask for 24 hours’ notice if you need to cancel or reschedule. This allows us to offer your appointment time to another patient.
Late cancellations or missed appointments may incur a fee.
Late Arrivals
If you arrive late, your session may be shortened to avoid impacting the next patient. The full appointment fee still applies.
Chinese Herbal Medicine Policy
Herbal prescriptions are tailored specifically to your condition.
- Herbs are dispensed only after a consultation.
- Refunds or returns are not available once herbs have been prepared.
- Please inform us of any allergies, medications, or pregnancy.
Payment & Health Funds
Payment is required at the end of each session.
You can pay by EFTPOS(Debit, Credit, Master, Visa, and Amex) and/or Cash.
We don’t charge the card surcharge.
Private health fund rebates may be available depending on your cover.
We are using HICAPS terminal for on-spot rebates from your Health Funds.
How to Prepare
To get the most out of your treatment:
- Eat a light meal 1–2 hours beforehand
- Avoid alcohol or heavy exercise before your session
- Bring any recent medical reports or scans
- Wear loose clothing if possible
Ready to Begin?
We’re here to support your health with gentle, evidence‑based acupuncture and Chinese herbal medicine.
Book your appointment and take the first step toward your health.